Coronavirus and Our Client Protection

Client protection in light of the current Coronavirus outbreak

All European countries have now made unprecedented steps to contain the Coronavirus and although inconvenient for folk I think it's much needed in order to get things under control & then back on track as soon as possible. Despite the current doom & gloom in the US & Europe, looking at how things have been restored in China we are optimistic that things will be much more positive by the summer.

Over the past few weeks we have spoken to our clients and it is clear that we all share the same level of optimism as we all want to get back out on the mountain trails as soon as possible. However there is no denying that this world of ours is currently in a bit of a mess!

France, Switzerland & Italy are now back on track, hotels, bars, restaurants & European borders have opened and the season has started ontime. Desite this we are still requesting balance payments at 8 weeks before your arrival date rather than the usual 12-week time frame.

We understand your concerns, therefore, under these circumstances, contingencies are in place to give you peace of mind. If you are unable to travel from your home country or would prefer not to we will transfer your booking to season 2021, depending on trek this might be subject to an administration cost for such changes.

Please note: As with our usual terms & conditions the deposit payment is not refundable, however in this unprecedented time it is transferable to 2021.

If you require further information and clarification just get in touch: Sara@MBT You can also read our detailed terms and conditions here.

Warm regards

Sara at Mont Blanc Treks

UK: +44 (0)161 408 1222
FRANCE: +33 (0)7 81 58 69 03
USA: +1 303 800 5866
AUSTRALIA: +61 75660 6258